‘Hey Disney’ Voice Assistant Devices Starting to Roll Out at Walt Disney World Hotels

The ‘Hey Disney’ voice assistant is starting to roll out at select hotel rooms at Walt Disney World. The devices are first going into rooms at Disney’s Polynesian Village Resort before being added at a later date at other Disney resorts.

A video showing off the ‘Hey Disney’ device can be seen below.

The ‘Hey Disney’ virtual assistant, which is powered by Amazon’s Alexa technology, was first announced by Disney back in September 2021. Disney tested smart speakers in select Walt Disney World rooms as far back as 2019.

From Disney’s original announcement:

“Hey, Disney!” will make your vacation easier, more meaningful and more fun … and it will entertain and delight you when you’re at home, too. It raises the bar for immersive storytelling with authentic character voices, unique audio environments inspired by our films and destinations, and more than a thousand magical interactions to discover – so you can expect a few surprises!”

The device will be linked to your room, but won’t be connected to your My Disney Experience account. That means guests can ask for extra towels, but won’t be able to make Genie+ reservations, for example.

The ‘Hey Disney’ devices are an optional experience at Disney’s resorts. The device will be muted by default, and guests will need to intentionally unmute the device for it to “wake up” and become interactive.

Guests can also physically unplug the device or ask Guest Services to remove the device from their room.

The ‘Hey Disney’ devices are initially debuting at Disney’s Polynesian Village Resort and are expected to arrive at other Walt Disney World hotels soon.

Keep visiting NotesFromNeverland.com for the latest Disney news and information.

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David is a Disney travel expert who created Notes from Neverland in 2018 after visiting Disney theme parks countless times. Previously, David spent way too much time writing about sports, and was featured in Sports Illustrated, MSN, Yahoo!, and in many other publications. Learn more or contact us.

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