Disney offered complimentary tickets to guests in the virtual queue who didn’t get to ride Rise of the Resistance

The opening of Rise of the Resistance at Disney’s Hollywood Studios wasn’t without its fair share of hiccups. Amidst a sea of overwhelmingly positive reviews, the attraction did suffer some downtime that resulted in some guests who had entered the virtual queue being unable to ride. Thankfully, Disney had an extremely generous way of making it up to these guests.

According to guests like @DisPhotography_ on Twitter, Disney offered a FastPass+ reservation for any attraction and a one-day park hopper ticket that’s valid until 2030.

Below is the ticket that appeared inside the affected guests’ account.

As disappointing as it might be to miss out on Rise of the Resistance on opening day, receiving a park hopper ticket that’s valid for 11 years is pretty incredible compensation from Disney.

Rise of the Resistance promises to be an incredible addition to Star Wars: Galaxy’s Edge that raises the bar for Disney attractions. Currently, Disney is using a virtual queue that requires guests to sign up for a boarding pass through the My Disney Experience app in order to handle the immense demand. It remains to be seen how long Disney will continue to use the virtual queue system and if this level of compensation will be offered should riders in the future need to be turned away.

David has been writing about Disney since 2018. He founded Notes from Neverland as an outlet to talk about all things Disney, including Walt Disney World, Disneyland and Disney Cruise Line. Join us for news, reviews and more!

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